In-Store Pickup Returns
- Returns must be made within 30 days of purchase.
- A valid receipt is required.
- Returns are accepted for both defective and non-defective products.
- Exchanges or store credit only — cash refunds are not available.
- Clothing items are final sale and cannot be returned.
Shipped Order Returns
- Returns must be initiated within 30 days of delivery.
- Returns are accepted for both defective and non-defective products.
- Return shipping is the customer’s responsibility, except where the wrong item was sent or the product arrived damaged.
- Items must be returned in the same condition they were sent.
- Factory-sealed items must remain unopened and undamaged. Opened or tampered items are not eligible for return.
- A 15% restocking fee applies to all returns.
Exchanges
Exchanges are accepted within 30 days, subject to the same product condition requirements above.
Refunds
Refunds are processed within 3 business days of receiving your return. Depending on your bank, funds may take an additional 2–5 business days to appear in your account.
How to Start a Return
Contact us at Sales@WheelersDiscount.com with your order number and reason for return. We’ll guide you through the next steps.